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Responsible Service of Alcohol

Responsible Service of Alcohol

$140.00RSA – SITHFAB201 Get prepared for work in the hospitality industry. Interactive 6 ½ hour course – includes Competency Card.

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Responsible Conduct of Gaming

Responsible Conduct of Gambling

$100.00RCG – SITHGAM201 Get prepared for work in a gaming venue. Interactive 6 ½ hour course – includes Competency Card

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Short Courses

Short Courses

Food Safety Supervisor, Provide First Aid, Operate a Bar, Prepare & Serve Cocktails, Operate & Monitor Cellar Systems, Prepare & Serve Espresso Coffee, Attend Gaming Machines, Conduct Keno Games, Operate a TAB outlet.

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Workplace Health & Safety

Workplace Health & Safety

Do you need support for implementation of Risk Management Strategies for Workplace Health & Safety and Environmental Health & Safety in the workplace?

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Food Safety Management System

Food Safety Management System

Food safety management systems are designed to help businesses identify and manage hazards to food safety. Most licensed businesses must develop and implement a documented food safety management system.

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Employers & Business Owners

Employers & Business Owners

Do you need WHS & FSMS assistance?

Need training for your staff?

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Hospitality Qualifications at Certificate levels II, III, IV & Diploma and also Work Health & Safety Certificate IV.

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Coming to Australia and want to work in the Hospitality Industry? Do you want an Australian Accredited Certificate?

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Upcoming Courses


SITHFAB002 Provide responsible service of alcohol (RSA)

  • Wed 30 Nov, 15:45 - 22:15, Austrain Academy
  • Wed 07 Dec, 09:00 - 16:30, Austrain Academy
  • Mon 19 Dec, 15:45 - 22:15, Austrain Academy
  • See full course schedule
Book Now

SITHGAM001 Provide responsible gambling services (RCG)

  • Wed 30 Nov, 08:45 - 15:30, Austrain Academy
  • Thu 08 Dec, 09:00 - 16:30, Austrain Academy
  • Mon 19 Dec, 08:45 - 15:30, Austrain Academy
  • See full course schedule
Book Now



Austrain Academy is seeking expressions of interest for Fee Free* RSA & RCG short course training for eligible Jobseekers

  • 15 years old or over?
  • Jobseeker registered with a Jobactive provider
  • School leaver who has signed out of high school?
  • living or working in NSW?
  • an Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen?

Training Date Wednesday 30th November - RCG 9.00am-3.30pm and RSA 3.45pm-10.15pm

Please complete our Enrolment Form and the Exemption Concession Form where applicable, return email/fax to us.

Places are limited - we will enrol on a first received basis.

Once received we will confirm your eligibility with Training Services NSW – Smart & Skilled and you will be advised.

*This training is subsidised by the NSW Government.

NOTE: These course are for holders of old Paper Certificates, new entrants into the workforce or persons returning to the industry.

*RSA/ RCG competency cardholders are not required to re-sit the courses. As a competency card holder you will be able to renew your competencies online through a new program offered by Liquor & Gaming NSW. The compulsory renewal process includes online refresher training which can be accessed by the email reminders sent to cardholders when their cards are approaching expiry. A renewal fee of $35 applies. Further information about the renewal process, including FAQs is available on the Liquor and Gaming NSW website.

Please contact our office if you have any questions.


SIT30713 Certificate III in Hospitality* Information Sessions

Thursday 17th or Friday 18th
November at 9.50am
Austrain Academy
Level 2, 65 Market St, Wollongong

Course Details:
Start Date: December 2016
Duration: Two (2) days per week face to face,
workbooks, practical skills training & work experience**
(26 hrs/week) for up to twelve (12) weeks

Location: Wollongong

  • Work Experience available for suitable candidates only. A Selection Criteria will apply
  • Hands on practical training sessions in real Hospitality venues.
  • Meets criteria for Annual Activity Requirement for Jobactive.
  • Additional training session dates may be set if required.

Click here or Contact Austrain Academy on 1300 20 40 20 or for further details and to book into an information session.

* Training & Assessment provided by Austrain Academy RTO # 91269 This training is subsidised by the NSW Government Smart and Skilled Fees & Eligibility Criteria Apply



Apprentices and new entrant trainees in NSW may be eligible for travel and accommodation assistance under the Vocational Training Assistance Scheme (VTAS) if they need to travel more than 120kms round trip to attend day or block release training with their Registered Training Organisation.

PLEASE NOTE that travel from 1st July 2016, the VTAS accommodation subsidy has increased from $28 per night to $56 per night and the fuel subsidy has increased from 12c to 33c per kilometre for these stude4nts.

For more information please click here.


Get back into the workforce

Undertaking training can help rebuild someone's life and get them back into the workforce.

People who are experiencing or have experienced domestic and family violence and/or their dependant(s) may be eligible for free training that is funded by the NSW Government under the Smart and Skilled initiative.

Please go to the Smart & Skilled Fee Free Scholarship page or Contact Us on 1300 20 40 20 to find out more.


Older paper certificates expire 30 June 2016

Older paper certificates (pictured) for RSA or RCG competencies received from 1 January 2010 to 21 August 2011 will expire on 30 June 2016. Any paper certificates issued before 1 January 2010 have already expired. These certificates only show one competency and don't show an expiry date.

You will need to complete a full RSA and/ or RCG training course by 30 June 2016 if you wish to work in roles that require a valid RSA or RCG competency. Upon completion of a full course, you will receive an interim certificate which you can use to apply for a competency card.



RSA/ RCG competency cardholders will soon be able to renew their competencies online through a new program offered by Liquor & Gaming NSW.

The compulsory renewal process includes online refresher training which can be accessed by the email reminders sent to cardholders when their cards are approaching expiry. A renewal fee of $35 applies.

Further information about the renewal process, including FAQs is available on the Liquor and Gaming NSW website.


Fee Free* RSA & RCG Training

We have limited positions available for Fee Free training in the NSW RSA & RCG course on Monday 25th July 2016.

Courses commence 8.45am and finish 10.15pm and are held at Austrain Academy - Level 2, 65 Market Street Wollongong.

Enrolment is subject to Smart & Skilled eligibility criteria

Please complete our Enrolment Form and return to or Contact Us.

*This training is subsidised by the NSW Government.


Do you need qualifications in Work Health & Safety? Does your business need qualified staff to assist with your WHS obligations?

Austrain Academy has approval from State Training Services for the delivery of BSB41415 Certificate IV in Work Health & Safety.

1 day per month over 5 months offering 2 sessions per day
AM - 9.30am - 2pm OR PM 5.30pm – 10.00pm
@ Austrain Academy
Level 2 - 65 Market St Wollongong

Contact us for further details and to secure your place.


Food Safety Supervisor Recertification

NSW Food Safety Supervisor (FSS) Certificates Expiring - Recertification (Refresher) Training Now Available!

Don't have time to attend a classroom course? Complete the course at the time and place of your choice!

NSW Food Safety Supervisor (FSS) Certificates expire five years from the date of issue, with the first round of certificates due to expire from 1 September 2015.

Food businesses have thirty (30) working days to ensure their appointed FSS renews their training and obtains a new FSS certificate.

You will need to supply Austrain Academy with a copy of your previously attained FSS Certificate to be eligible for the recertification course.

You will be eligible for a discount if you completed your initial FSS training with us!

Key information on getting your FSS Recertification is available HERE.


Important information on changes to applications for RSA / RCG Competency Cards

If you are planning to complete RSA and/or RCG training or have recently completed this training, there are changes to how you go about getting your Competency Card.

You now need to attend a Service NSW Centre with your Interim Certificate and 100 points of identification.

Key information on getting your RSA/RCG photo competency card is available HERE.


RSA by Correspondence now available!

If you are not able to make one of our face to face courses you can now complete this RSA course by Correspondence. No classroom, no travel, no parking, no need to have a day off work. This course is the most convenient way to obtain your RSA, and you complete this in the comfort of your own home.

Upon successful completion of this course, we will email your Interim Certificate which allows you to work immediately.

We are approved by OLGR to deliver the NSW RSA course by correspondence.

$135.00 by correspondence


Has your hospitality business been visited by WorkCover NSW?

We can assist with your WHS compliance.

Click here for more information.


Diploma of Hospitality now available!

Austrain Academy is proud to announce that we are now offering Diploma of Hospitality (SIT50313).

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Did you know Austrain Academy can assist you with your Food Safety and Work Health & Safety compliance requirements. Our consultancy services are designed to help businesses identify and manage hazards and are tailored to your individual business needs. Just some of our satisfied clients:

  • WHS Management Systems

    On behalf of the Wollongong Golf Club, I would like to express our thanks and gratitude for all your assistance and the training Austrain Academy have supplied to our staff. The ability and knowledge of the Trainers and Assessors have surpassed our expectations and assisted us in our growth and development. You have all gone above and beyond to train, help and direct not just myself but several staff members and we thank you.

    Wollongong Golf Club has operated for 117 years in the Illawarra region. We required a WH&S system which could grow throughout our diverse business units. Austrain provided us with a solution that continues to work.

  • Food Safety Management System

    We undertook to run the Food Safety Supervisors course run by Austrain Academy for all our venue Chefs and 2ic's and, although knowledgeable through their past training and experience, all managers went away from the program with new knowledge and a thorough understanding of what is required in running a safe and professional food business. Thanks Austrain!

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Training Locations

  • Wollongong
  • Others available
Basic Hospitality Package

Hospitality Basics

If you already have bar skills this package is suited to you. RSA & RCG are must do courses to work in the majority of hotels and clubs. These are legal requirements to work in and around alcohol and gaming. Both courses are approved by the Office of Liquor, Gaming and Racing.

Book now & save $20
Hospitality Professional Package

Hospitality Professional
(RSA + RCG + Bar Skills)

Do you want to get into the hospitality industry? This Package is perfect for you! It includes the essentials for working in the hospitality industry RSA & RCG with the added Bar skills course that will put you ahead of the rest and prepare you for work. Pour REAL Beer and mix Real Drinks, not WATER!

Book now & save $40
Consultancy Services for Employers

Employers &
Business Owners

Does your business need assistance with staff training, WHS issues, food safety requirements, Armed Hold up awareness, consulting/business assessment? Contact us at Austrain Academy, our industry experts can assist you with any of these issues.

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