You haven't been trained
until you've been AusTrained

Austrain Academy Team

Leanne Gillen

CEO - Compliance

RTO compliance enquiries.

Keeley Holmes

Training Administrator

Apprenticeship/Traineeship Liaison, Student & Employer Support, Qualifications Administrator

Diane Crittenden

RTO Manager

School/Group Bookings, Short Course Bookings, Employment Service Liason matters and Marketing/Advertising.


John W Crittenden
0407 784 728

John Crittenden has been formally involved with workplace training since 1997, working as a Contract Trainer with the AHA (NSW), Corpskills Australia and the Retail Liquor Development Foundation (RLDF - in partnership with Fosters Australia and Peter Hall and Associates) following in excess of 25 years working in the hospitality industry.

John successfully ran licensed premises as an Owner, Managing Director & Licensee of Hotels & Function Centres (Restaurant).

He has been a delegate to the Australian Hotels Association - Illawarra Sub Branch and has been a former Chairman and a Fellow of the AS/NZS Australia New Zealand Risk Management Association.

He was formerly a member of the racing standing committee for the Agrifood Skills Council.

He has recently been awarded a "Services to the Industry" gong for his WHS undertakings with Harness Racing NSW.

John has been a Director of Austrain Academy since inception.

Training & Assessment Qualifications:

  • Certificate. IV Training & Assessment TAE40110
  • Diploma Training and Assessment Systems BZS 50198
  • Certificate. IV Assessment & Workplace Training BSZ 40198

Hospitality Qualifications:

  • Diploma in Hospitality Management THH51202
  • Certificate IV Hospitality – Commercial Cookery THH41397
  • Certificate III Hospitality – Commercial Cookery THH31597

Management Qualifications:

  • Certificate IV in Business (Frontline Management) BSB41004

Workplace (Occupational) Health & Safety Qualifications:

  • Master of Workplace Health & Safety - ANZRMA
  • Advanced Diploma OH&S Risk Management Systems ARMSSA0011RH06
  • Diploma OH&S Risk Management Services ARMSSA0010RH05
  • Diploma Workplace Safety & OH&S Auditing – 16789NSWPOET
  • Certificate IV Occupational Health & Safety BSB41604