We would like to give a special thank you to all our wonderful clients who has sent through some kind words regarding Austrain Academy's training programs. Please click the links below to read what our clients are saying about us:
RSA & RCG
Austrain Academy have provided several RSA and RCG courses to the W. Short Hotel Group. Our staff receive thorough information which they use every day when handling Alcohol and dealing with Gaming. Austrain always provide a flexible service but it is the personalities which makes us loyal to Austrain. We will continue to use their services for our staff to ensure our customers receive the best experience possible.
We undertook to run the Food Safety Supervisors course run by Austrain Academy for all our venue Chefs and 2ic's and, although knowledgeable through their past training and experience, all managers went away from the program with new knowledge and a thorough understanding of what is required in running a safe and professional food business. Thanks Austrain!
Provide First Aid
The First Aid course provided by Austrain Academy was both informative and interactive. Craig made the subject matter very interesting and a pleasure to attend. I can't recommend the session highly enough for those wishing to gain this qualification. Well done Austrain.
Armed Holdup Awareness
Just wanted to let you know that the course this afternoon was fantastic, Neil is very engaging with a great sense of humour and a wealth of knowledge. I've had nothing but positive feedback from all who attended.
Developing Hotel Management Skills
The Developing Hotel Management Skills course has been offered to QHA members for close to a decade. The feedback from participants has been overwhelmingly positive regarding the delivery, currency, relevance and value of the course. The ability to tailor the content to reflect the requirements of different venue types is a strength. Whether the staff are from a traditional hotel, an accommodation resort property or a food based operation, the DHMS course is a must for all levels of supervisory and management staff and for those employees with management potential. DHMS is an investment in the success of your hotel business.
The risk assessment and development of this information enabled me to provide clear and concise information to my staff with the AML/CTF Program designed by Austrain Academy. John Crittenden is extremely professional and provides all of the relevant information required to implement AUSTRACS requirements.
WHS Management Systems
On behalf of the Wollongong Golf Club, I would like to express our thanks and gratitude for all your assistance and the training Austrain Academy have supplied to our staff. The ability and knowledge of the Trainers and Assessors have surpassed our expectations and assisted us in our growth and development. You have all gone above and beyond to train, help and direct not just myself but several staff members and we thank you.
Wollongong Golf Club has operated for 117 years in the Illawarra region. We required a WH&S system which could grow throughout our diverse business units. Austrain provided us with a solution that continues to work.
Food Safety Management System
Following on from undertaking the Food Safety Supervisors course run by Austrain Academy, we wanted to fully implement a food safety plan to ensure best practice performance. Austrain have been instrumental in ensuring we have safely jumped all our compliance hurdles and we have valued their knowledge and professionalism in food safety plan implementation.
We have used the Manager Mentoring program run by Austrain Academy to improve the professionalism and management skills of one of our key managers. She has worked with Peter Hall over 5 months and the results in her performance are clear to see. This has been brilliant for our business.
Chef / Cook Procurement
I have first-hand knowledge of the ability of Austrain Academy to procure Chefs from the International market.I have seen the process first hand from the initial application, skills assessment and formal requests to make application for Visa Status in Australia.Austrain Academy do everything to ensure that only skilled and qualified personnel enter the market place.