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Provide Responsible Service of Alcohol

Provide Responsible Service of Alcohol

$140.00SITHFAB002 Provide Responsible Service of Alcohol Get prepared for work in the hospitality industry. Interactive 6 ½ hour course – includes Competency Card.

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Provide Responsible Gambling Services

Provide Responsible Gambling Services

$100.00SITHGAM001 Provide Responsible Gambling Services Get prepared for work in a gaming venue. Interactive 6 ½ hour course – includes Competency Card

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Short Courses

Short Courses

Food Safety Supervisor, Provide First Aid, Operate a Bar, Prepare & Serve Cocktails, Operate & Monitor Cellar Systems, Prepare & Serve Espresso Coffee, Attend Gaming Machines, Conduct Keno Games, Operate a TAB outlet.

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Workplace Health & Safety

Workplace Health & Safety

Do you need support for implementation of Risk Management Strategies for Workplace Health & Safety and Environmental Health & Safety in the workplace?

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Food Safety Management System

Food Safety Management System

Food safety management systems are designed to help businesses identify and manage hazards to food safety. Most licensed businesses must develop and implement a documented food safety management system.

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Employers & Business Owners

Employers & Business Owners

Do you need WHS & FSMS assistance?

Need training for your staff?

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Hospitality Qualifications at Certificate levels III, IV & Diploma and also Work Health & Safety Certificate IV.

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Coming to Australia and want to work in the Hospitality Industry? Do you want an Australian Accredited Certificate?

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Upcoming Courses


SITHGAM001 Provide responsible gambling services (RCG)


SITHFAB002 Provide responsible service of alcohol (RSA)



Free Workshop - Supervising Your Apprentice or Trainee

Employers and workplace supervisors play a central role in the success of apprenticeships and traineeships in New South Wales and are a key to maximise the success of training.

The session will cover key points and requirements and responsibilities under the Apprenticeship and Traineeship Act, training contracts and Training Plans, discuss competency and assessments, and building effective communications with apprentices and trainees to maintain working relationships.

Click here for the proposed dates, times and locations for the Illawarra and South East NSW sessions.

All attendees will receive a light lunch, refreshments and a certificate of participation.

The first of the workshops will be on the 4th of April on the Ground level of the State Office Block Wollongong and we encourage all employers to attend.


Transport Concession Cards for Apprentices & Trainees are changing

The current Indentured Apprentice/Trainee NSW Transport Concession Card is being discontinued and has been replaced by the new-style Transport Concession Entitlement Card.

Indentured Apprentice/Trainee NSW Transport Concession Cards will no longer be valid after 30 June 2017, even if their printed expiry date is later. If you have one of these cards, you can apply to get a new-style card now.

How to apply

The Transport Concession Entitlement Card is issued free of charge. It is valid up to 31 March of each year, and you can renew it free of charge as long as you remain in an active traineeship/apprenticeship approved by Training Services NSW.


Refurbished Computers for Concession Card Holders

Mission Australia has refurbished computers priced from $85 for sale to eligible concession card holders, apprentices & trainees.

Contact Information:

Address: 16 Bellambi Road, Bellambi, NSW 2518
Phone: 02 4286 6105


Bert Evans Apprentice Scholarships

The Bert Evans Apprentice Scholarships were launched in 2014 to assist apprentices who need additional financial support.

It is open to apprentices have commenced between 1st March 2016 and 30th May 2017.

The Scholarships assist apprentices in NSW who have demonstrated:

  • hardship in their personal circumstances.
  • aptitude for vocational education and training to lead to successful completion of their trade training.
  • a positive attitude and application in the workplace and in off the job training.

The Scholarships are worth $5,000 each year for up to three years.

The applications will remain open until the close of business 5:00pm on Tuesday 30th May 2017.

The application form will require a statement each from the employer and a representative of the registered training organisation.

How to Nominate

For details of the application process download the guidelines and nomination form found at the links below.


Austrain Academy is seeking expressions of interest for for Part Qualification Skills set short course training for eligible jobseekers

  • 15 years old or over?
  • no longer at school?
  • living in NSW?
  • an Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen?
  • registered with a jobactive agency and seeking work in the hospitality industry?

Training Dates:

  • Illawarra Master Builder Club - Stardust Room

    • Monday 20th February 2017
      • 8.00am - 4.30pm - SITHGAM002 Attend gaming machines
      • 10.00am - 4.30pm - SITHGAM001 RCG Provide responsible gambling services
    • Tuesday 21st February 2017, 9.00 – 4.30pm ($120)
      • SITXFSA001 Use hygienic practices for food safety
      • SITHFAB005 Prepare and serve expresso coffee
    • Wed 22nd February 2017, 9.00am – 4.30pm
      • SITHFAB003 Operate a bar*
        * Must also complete pre requisites SITHFAB002 & SITXFSA001
  • Austrain Academy Offices
    Level 2, 65 Market Street Wollongong

    • Thursday 23rd February 2017, 9.00am-4.30pm
      • SITHFAB002 RSA Provide responsible service of alcohol

***Note - participants MUST ATTEND ALL DAYS***

Please complete our Enrolment Form and the Exemption Concession Form where applicable, return email/fax to us.

Places are limited - we will enrol on a first received basis.

Once received we will confirm your eligibility with Training Services NSW – Smart & Skilled and you will be advised.

*This training is subsidised by the NSW Government.

Please Contact Us if you have any questions.


Did you know Austrain Academy can assist you with your Food Safety and Work Health & Safety compliance requirements. Our consultancy services are designed to help businesses identify and manage hazards and are tailored to your individual business needs. Just some of our satisfied clients:

  • WHS Management Systems

    On behalf of the Wollongong Golf Club, I would like to express our thanks and gratitude for all your assistance and the training Austrain Academy have supplied to our staff. The ability and knowledge of the Trainers and Assessors have surpassed our expectations and assisted us in our growth and development. You have all gone above and beyond to train, help and direct not just myself but several staff members and we thank you.

    Wollongong Golf Club has operated for 117 years in the Illawarra region. We required a WH&S system which could grow throughout our diverse business units. Austrain provided us with a solution that continues to work.

  • Food Safety Management System

    We undertook to run the Food Safety Supervisors course run by Austrain Academy for all our venue Chefs and 2ic's and, although knowledgeable through their past training and experience, all managers went away from the program with new knowledge and a thorough understanding of what is required in running a safe and professional food business. Thanks Austrain!

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Training Locations

  • Wollongong
  • Others available
Basic Hospitality Package

Hospitality Basics

If you already have bar skills this package is suited to you. RSA & RCG are must do courses to work in the majority of hotels and clubs. These are legal requirements to work in and around alcohol and gaming. Both courses are approved by the Office of Liquor, Gaming and Racing.

Book now & save $20
Hospitality Professional Package

Hospitality Professional
(RSA + RCG + Bar Skills)

Do you want to get into the hospitality industry? This Package is perfect for you! It includes the essentials for working in the hospitality industry RSA & RCG with the added Bar skills course that will put you ahead of the rest and prepare you for work. Pour REAL Beer and mix Real Drinks, not WATER!

Book now & save $40
Consultancy Services for Employers

Employers &
Business Owners

Does your business need assistance with staff training, WHS issues, food safety requirements, Armed Hold up awareness, consulting/business assessment? Contact us at Austrain Academy, our industry experts can assist you with any of these issues.

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